Contact Dave Hill for Speaker Bookings: (214) 668-5785
Miami, Florida, USA 0 Items

Engineer Project Dave Hill discusses an extremely important communication skill….the ability to apologize and take responsibility for a mistake. To illuminate his point he shares a hilarious story of when he “messed up” early on in his marriage, and how he managed to get out of the doghouse. 5 fundamental success strategies when you make a mistake are:

  1. Don’t deflect the blame or give lame excuses to save face
  2. Don’t ignore it hoping it will go away
  3. Take ownership for the mistake as soon as possible
  4. Communicate and come up with sincere corrective actions
  5. Communicate when actions are complete