by Dave Hill | Jul 22, 2013 | Communication Strategies, Listening Skills, Presentation Skills and Communication Strategies
What are the effects of bad listening skills in the workplace? People do not feel that their opinion is valued It is difficult to have a win-win negotiation Employees aim for win-destroy Emotions can come to the table, rather than beneficial discussions Employees can...
by Dave Hill | Apr 21, 2013 | Communication Strategies, Complaining, Presentation Skills and Communication Strategies
As an engineer, I have had my fair share of setbacks: meetings that went terribly wrong, disagreements that festered at the emotional level, failure to convince management to agree and act, and ethical issues that kept me awake at night. When I look back over an...
